AI agents for magical customer experiences
Chatbase is the complete platform for building & deploying AI support agents for your business.
Trusted by 10,000+businesses worldwide
- Highlights
The complete platform for AI support agents
Chatbase is designed for building AI customer support agents that solve your customers’ hardest problems while improving business outcomes.
Purpose-built for LLMs
Language models with reasoning capabilities for effective resolution of complex customer support queries.
Purpose-built for LLMs
Language models with reasoning capabilities for effective resolution of complex customer support queries.
Purpose-built for LLMs
Language models with reasoning capabilities for effective resolution of complex customer support queries.
- How it works
Conversational AI for customer support
With Chatbase, your customers can effortlessly find answers, resolve issues, and take meaningful actions through seamless and engaging AI-driven conversations.
01. Build & deploy your agent
Train an agent on your business data, configure the
actions it can take, then deploy it for your customers.
Item #2
Item #3
- Features
Build the perfect customer-facing AI agent
Chatbase gives you all the tools you need to train your perfect AI agent and connect it to your systems.
Sync with real-time data
Connect your agent to systems like order management tools, CRMs, helpdesk platforms, and more to seamlessly access data ranging from order details to active subscriptions and beyond.
Take actions and automate workflows on your systems
Configure actions and omnichannel automation that your agent can perform within your systems or through one of our integrations, like updating a customer's subscription or changing their address.
Compare AI models
Experiment with various models and configurations to make sure you have the best setup for your use case.
Smart escalation
Give your agent instructions in natural language on when to escalate queries to human agents via live chat or helpdesk tickets.
Advanced reporting
Gain insights and optimize agent performance with detailed analytics.
Works with your tools
Integrate diverse data sources to enrich your agent's knowledge and capabilities.
Make
Zendesk
Notion
Slack
Salesforce
Cal.com
Calendly
Zapier
Messenger
API
APIs, client libraries, and components to deeply integrate support into your product.
Whitelabel
Remove any Chatbase branding from the chat widget.
Always improving
Syncs with your systems and learns from previous interactions.
- How it works
Discover the Chatbase platform
- Current State
- 2020
- 2019
- 2018
- 2017
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Product Lunched December 2017
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