Ecommerce & Retail
Shopping support, automated
Launch an AI agent trained on your products and policies to answer questions instantly, reduce tickets, and keep shoppers moving to checkout.
No credit card required
Trusted by 10,000+ businesses worldwide
Problem
Questions kill conversion
Customers expect instant answers while they browse, compare, and buy. Slow replies lead to abandoned carts, higher ticket volume, and costly returns.
Questions stall checkout
Shoppers hesitate when they cannot confirm sizing, fit, materials, delivery dates, or return terms.
Support volume spikes daily
Where is my order, address changes, delivery issues, and promo questions take over your inbox.
Returns are expensive
Confusion around fit, eligibility, and policies leads to avoidable refunds and chargebacks.
Solution
Convert and support
Chatify gives you an AI agent that answers accurately, stays on policy, and helps shoppers buy with confidence while reducing tickets across the order lifecycle.
Instant product answers
Handle questions about sizing, compatibility, materials, and recommendations in real time.
Order support 24/7
Resolve “where is my order” questions, shipping updates, and delivery expectations instantly.
Fewer tickets and refunds
Set clear expectations on returns, exchanges, and eligibility before customers purchase.
Higher conversion rates
Keep shoppers moving from product page to checkout with fast, confident answers.
Any business
DTC, marketplaces, omnichannel, and subscription businesses.
Every Channel
Website, product pages, checkout, and post-purchase support.
One Experience
One source of truth, one voice, fewer conflicting answers.
How it works
Launch your AI agent in hours
01
Connect sources
Add your product catalog pages, shipping policies, returns, FAQs, and support macros so answers match what you actually offer.
02
Train workflows
Cover order status, shipping timelines, exchanges, refunds, discount rules, and common edge cases like address changes and lost packages.
03
Deploy anywhere
Embed on product pages, cart, checkout, and order tracking so shoppers get answers at the exact moment they need them.
04
Keep improving
Review top questions and drop-offs, tighten your content, and reduce escalations while increasing conversion.
Testimonials
What people say
With over 10,000 clients served, here’s what they have to say