Ecommerce & Retail
Shopping support, automated
Launch an AI agent trained on your products and policies to answer questions instantly, reduce tickets, and keep shoppers moving to checkout.
No credit card required
Trusted by 10,000+ businesses worldwide
Problem
Questions kill conversion
Customers expect instant answers while they browse, compare, and buy. Slow replies lead to abandoned carts, higher ticket volume, and costly returns.
Questions stall checkout
Shoppers hesitate when they cannot confirm sizing, fit, materials, delivery dates, or return terms.
Support volume spikes daily
Where is my order, address changes, delivery issues, and promo questions take over your inbox.
Returns are expensive
Confusion around fit, eligibility, and policies leads to avoidable refunds and chargebacks.
Solution
Convert and support
Chatify gives you an AI agent that answers accurately, stays on policy, and helps shoppers buy with confidence while reducing tickets across the order lifecycle.
Instant product answers
Handle questions about sizing, compatibility, materials, and recommendations in real time.
Order support 24/7
Resolve “where is my order” questions, shipping updates, and delivery expectations instantly.
Fewer tickets and refunds
Set clear expectations on returns, exchanges, and eligibility before customers purchase.
Higher conversion rates
Keep shoppers moving from product page to checkout with fast, confident answers.
Any business
DTC, marketplaces, omnichannel, and subscription businesses.
Every Channel
Website, product pages, checkout, and post-purchase support.
One Experience
One source of truth, one voice, fewer conflicting answers.
How it works
Launch your AI agent in hours
01
Connect sources
Add your product catalog pages, shipping policies, returns, FAQs, and support macros so answers match what you actually offer.
02
Train workflows
Cover order status, shipping timelines, exchanges, refunds, discount rules, and common edge cases like address changes and lost packages.
03
Deploy anywhere
Embed on product pages, cart, checkout, and order tracking so shoppers get answers at the exact moment they need them.
04
Keep improving
Review top questions and drop-offs, tighten your content, and reduce escalations while increasing conversion.
Testimonials
What people say
With over 10,000 clients served, here’s what they have to say
"Chatify is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
Marc Manara
Head of Startups
"The chatbots are user-friendly, easy to customize, and have been effectively serving our customers for nearly two years."
Ann Donie
Product Owner
10,000+
businesses trust Chatify
"Chatify gave us a powerful, flexible way to launch our AI chatbot without the complexity we saw in other platforms. Guests report strong satisfaction, and the system has been easy for our team to maintain. The customization options let us match our brand voice, and the platform continues to scale with us."
Mark Kupferman
CMO
"Chatify is an excellent AI chat solution for businesses. Onboarding is fast, and training the bot is easy even with a lot of information. For our end users, the experience is smooth, the answers are accurate, and it significantly reduces friction. It's been a practical, scalable tool that we highly recommend."
Jesús Franco
CTO